How to Whitelist our Email Address


Emails often go to your email spam folder, even though you’ve specifically requested that information and given your permission to receive the email!

This can be frustrating because you’re expecting something but didn’t get it.

To avoid this…the solution is to “whitelist” the emails from us.

The process is slightly different depending on whether you’re using outlook, or gmail, or yahoo mail, or one of the many other email providers. Here is some basic information to help you get started.

Fortunately, if you do this once you can save hours of time and frustration later because you won’t be hunting for emails you want to be reading from me!

What exactly is whitelisting?

Whitelisting tells your email client or Internet service provider (such as Gmail, Yahoo, Outlook, etc.) that certain mail is not spam. To this you need to add the email address to a “whitelist.”

(It’s always best practice to take a moment to mark emails that accidentally go to your spam folder as “not spam” or “not junk.” That automatically tells your email program to let the sender’s emails arrive without interruption.)

What to do next

The steps to “whitelist” a specific email address varies depending on which email provider you use. So, I’ve included instructions for several of the most popular email services.

If your email provider isn’t listed here, these instructions should give you enough information to make it work for your situation.


  1. If you find email from in your Gmail spam folder, select my email and click the “Not Spam” button.
  2. Next, open an email that you have received from me.
  3. Click on the little down-pointing triangle-arrow next to “Reply.”
  4. Click on “Add the to Contacts list.”
  5. You’re done!

Yahoo! Mail

You must set up a “filter” but first…

  1. If you find email from in your Yahoo! bulk” folder, open the email and click  “Not Spam.”
  2. If you find email from in your “Blocked Addresses” list, select the email and click “Remove Block.”

Now create the filter…

  1. Open Yahoo! Mail and click on “Mail Options” in the upper right hand or left hand corner.
  2. Select “Filters” in the bottom left corner.
  3. On the Filters page, click “Add.”
  4. Sect the “From header:” rule and add “contains” and to match all mail from
  5. Click the “Choose Folder” pull down menu and select “Inbox.”
  6. Pick the Add Filter button.
  7. You’re done! (finally, right?)

Microsoft Outlook

  1. On the Tools menu, click Options.
  2. On the Preferences tab, click junk E-mail.
  3. On the Safe Senders tab, click Add.
  4. Add [email protected] where it says “Add address.”
  5. Click OK.
  6. Your’e done!

Final Tips

If you use a different email system, adding the “From” address to your “address book,” “safe list,” “whitelist,” or “contact list” will usually work.

Also, be sure to check your “spam,” bulk,” or “junk” folder (they go by different names). If the email went there by accident, look for a way to indicate that it is not spam. For example, try selecting the email and clicking a button such as “Not Spam” or “not junk.”

Alternatively, sometimes you can right click on the email (if you have a PC) and select “add to safe senders list” or something similar.

This may seem like a lot of work now, but it can be a time saver!



Skip to content